Good luck with it. MS offers free support for a number of things, including
installation problems with retail copies of Windows and for Windows Update
problems for all users.
"Larry S." <LarryS@xxxxxx> wrote in message
news:3A27E014-B6AF-48D2-9EE1-4833BF2DD482@xxxxxx
Quote:
> Hi Colin,
>
> Thanks for your suggestion. I just emailed support from that page, and
> will
> hopefully get a helpful reply. It's nice to know that Microsoft is
> offering
> support, which I thought they had stopped doing.
> --
> Larry S
>
>
> "Colin Barnhorst" wrote:
> Quote:
>> Free SP1 support is available from MS at
>> https://support.microsoft.com/oas/de...spx?prid=11274
>>
>> "Larry S." <LarryS@xxxxxx> wrote in message
>> news:674008B1-7B3E-4E96-B2F7-AD6796229592@xxxxxx Quote:
>> > Since installing SP1 on my desktop, I have experienced a very
>> > frustrating
>> > problem coming up over and over again. I try to set up or attach a USB
>> > device, and instead of connecting, I get a message that the driver
>> > can't
>> > be
>> > found and asking me to insert the disk. When I click that I don't have
>> > the
>> > disk, I invariably get a option to search for the driver, but it is
>> > never
>> > found. This has happened with two different flash drives, and just now
>> > I
>> > tried to set up a Pocket PC mobile device and got the same response. I
>> > have
>> > been using my laptop without SP1, and do not get these problems. It
>> > seems
>> > that the best thing might be to just get rid of SP1, but when I went to
>> > the
>> > installed updates window to try to uninstall it, I was not given that
>> > option.
>> > Any help to either get SP1 to start operating properly or to get rid of
>> > it
>> > will be appreciated. Thanks.
>> > --
>> > Larry S
>>