Hiera

Hi everybody ,

I am new here. I am a simple Vista user who is having 2 different problems one in my laptop and one on my desktop.

Desktop ( acer AL1916W) We recently updated 2*2 GB memory and ever since we constantly get the memory crash blue screen everytime we start the computer up. After it restarts it goes prefectly ok and we dont have this error untill the next time we start up. Blue screen mentions something about disabling memory shadowin in th BIOS but I cannot see any memory option in the BIOS.


Laptop (Acer Aspire 5520) Last week it has been attemping some updates and for some reason one o more of them didnt work so it tried and tried everytime it was started up until yesterday. Again it shut down to configurate updates and... it never started up again. I have tried al the repair sistem, recovery options save mode... nothing works. Startup repair cannot fix the porblem. I have the whole sequence of data reported in the error detail( Startuprepairv2, autofailover...etc if needed)

My question is, is there any guide I can follow to fix both problems? and particulary about the laptop is there a way I can access the vista files in the hidden partition so that vista error can be repair and I do not loose all the info?

Many thanks in advance!