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Old 06-30-2008   #3 (permalink)
Robert Aldwinckle


 
 

Re: WLM has stopped working - won't open

"Breeg" <Breeg@xxxxxx> wrote in message
news:5AD40864-A015-4F7F-AC7F-9FD0AE4D4690@xxxxxx
Quote:

> WLM has been my favorite way to check e-mail for a long time and suddenly
> about two days ago it's stopped working. I'm running Vista Home Premium 32bit
> on a laptop. I've tried reinstalling WLM countless times, I've cleaned my
> files out and everything. What happens is that when I click to open it it
> gets stuck on the "signing in" preloader
> (http://img.photobucket.com/albums/v324/ms_dwa/WLM.png). It's listed in task
> manager, but it never gets out of the signing in cycle. I've left it running
> for hours before just to see if it would ever get to my e-mail but it hasn't.
> It's never had problems before and I haven't had any weird crashes lately. It
> worked perfectly fine until one morning.
Quote:

> I've had to switch over to Outlook Express, which seems to work fine as well
> if that's of any relevance.

Only if you need the same login under OE.
Is it a Hotmail account for example?
Otherwise a Live ID is irrelevant in OE.

What would be relevant is whether you are able to use
the same Live ID for other tasks on the same machine.
E.g. then that might discount Cookies as a possible cause,
which I suspect is the most likely one.

Quote:

> Please help!
>
> Thanks,
> Bridget

HTH

Robert Aldwinckle
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