See if this applies
http://support.microsoft.com/default.aspx/kb/929461
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"The_power99" <Thepower99@xxxxxx> wrote in message news:8B5D4221-F2C9-4C68-AC58-917B6D67772B@xxxxxx
Quote:
> At our house we have 4 HP Compaq nx6325 laptops, they came with Win xp on
> them but have the windows vista capable logo on them. We have upgraded two of
> them with windows vista home basic which has been working fine in most cases.
> But their seems to be something wrong with the cd drives. Sometimes when the
> computers are turned on the CD drives are missing in the "computer" location
> and when this is the case if you put a CD in it will no work. But a quick
> restart and it will work fine. This is the case with the two vista laptops.
> The XP ones, one works perfectly and the other will only read some discs
> (like music CD's).
>
> Secondly my personal vista laptops CD drive used to be fine but i was having
> a hard drive problem and got a new one installed vista onto it and then i had
> this problem.
>
> Just to clarify my vista laptop used to work fine the other did not, i got a
> new hard drive installed vista again and then had the same problem as the
> other one.
>
> Our computers are fully updated with all the HP vista updates and service
> pack 1. i have tried manually updating the CD drive drivers but could not
> find any either in the internet or through device manager.
>
> any help would be gratefully appreciated,
> thanks in advance.