I was using Trend Micro Antivirus (unistalled) and still have Webroot Spy
Sweeper installed. I have not asked them (ISP) which ports are available. I
did have Google Toolbar installed which I have now uninstalled and I applied
the hotfix that you suggested. Still not working......
"robertmiles@xxxxxx" wrote:
Quote:
>
> "doodles" <doodles@xxxxxx> wrote in message
> news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@xxxxxx Quote:
> >I am also receiving the following error message when I try to send an
> >email.
> >
> > The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> > Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> >
> > I have been on the phone with my service provider and they have checked
> > everything on their end and said that it is a problem with Microsoft. I
> > have
> > also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> > neither have fixed the problem. I have also uninstalled my antivirus
> > program. Still nothing--
> > I am very frustrated and confused--Help!!
>
> Which antivirus program? Some of them need more than just an uninstall
> to stop the problems they cause in Windows Mail.
>
> Also, have you asked them which of the over 65,000 ports available will
> accept outgoing mail on their outgoing mail server, and what if any other
> changes using these ports requires? Not all email providers are alike on
> this.
>
> Also, check if your list of installed programs includes Google Toolbar
> Google Desktop, or SMS Desktop. If it includes any of these, uninstall
> them. Web sites that let you do a Google search are not a problem.
>
> Have you applied this hotfix, with Windows Mail not running?
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> If so, have you checked the Outbox for messages you need to delete?
>
>
>