Dwarf

Hi acdcfan,

The category 'Software (Un)Installs' does not affect your reliability index - it is included for reference. The other '... Failures' categories DO affect the index. It is normal for the graph to fluctuate over a period of time as applications can fail (although in some cases this is due to the system being impatient and not giving the application time to complete what it is doing). Generally speaking, the closer your index is to '10' the more reliable is your system. The first category is included so that you can see if (un)installing an application makes a difference to your score. If you run an application and it always fails, that would bring your score down. It would also indicate that you probably need a patch for that application. The time to worry is when you start getting other failures, especially 'Hardware Failures'.
Dwarf