Well, you haven't used Norton with Windows Mail for 8 years...
Windows Mail is especially prone to suffering corruption from
aggressive antivirus products.
Be sure to follow Robert's suggestion to follow up with the
Norton cleanup program.
If you like, we can recommend a compatible free antivirus.
Alternatively, you can upgrade to Windows Live Mail, which is less
prone to corruption from antivirus program activity.
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (Mail)
"jimbo50" <guest@xxxxxx-email.com> wrote in message news:e02ecf49b3523990ba9152f9f065e756@xxxxxx-gateway.com...
Quote:
>
> Gary,
>
> I do not know that Norton has created the problem, from some of the
> few suggestions I have had, I deleted and re-installed cleanly hoping
> that it would clear the problem but it hasn’t. On re-installing Norton
> through the Norton site I managed to get an upgrade to Norton V2 from my
> original version so in effect have a new version of 360. I have not had
> a problem in the past with Norton and have used it for 7-8 years without
> any problems, clearly though from some people there does seem to be the
> odd glitch sometimes.
>
> When I deleted Norton, the first time, I tried to run my mail account
> again without any AV, cleared my email accounts and re-entered them but
> the problem was still there.
>
> I have contacted Norton now and have told them of the suggestions to
> ditch their programme which I'm sure they wouldn’t be happy about and
> await their reply.
>
> I haven’t used Windows Live Mail before, what effect if any will that
> have on e-mail settings, addresses etc?
>
> All suggestions gratefully accepted
>
>
> --
> jimbo50