Hi, Bryan.
I've read this message and the prior thread you started back in May. I
still don't see where you've ever told us some basic facts.
Like: Are you running WinXP or Vista? I assume WinXP, since you mentioned
OE, but you also mentioned "TP", which I don't recognize.
What kind of email accounts are you using? POP3? IMAP? Hotmail?
Something else? One Mail Account, or several? And you ARE talking about
emails, right? NOT newsgroup posts, for which the rules are different.
Have you created Storage Folders for your emails? Do you have many folders
under "Mail Files", with subfolders under those, or are they all in the Mail
Files folder?
How do you have your Quick Views set up? These can be confusing at first.
For example, an email received in the "BMail" account might be listed in the
BMail Inbox, but it would also be shown in Quick Views | Unread e-mail,
until you read it, at which time it would disappear from Unread but would
still be in BMail, but no longer highlighted as Unread. If you try to move
it from Unread to BMail, it won't work because it's already in BMail - and
vice-versa. That's only one example; there could be several different of
these "can't move it there because it's already there" scenarios.
We can guess how you do all these things, but we'll probably guess wrong.
It would be much better if you tell us, step by step, just how you are
trying to move an email. Then we wouldn't have to assume that you are doing
the same things in the same ways that we would do them:
1. Start WLM.
2. Wait for new mail to appear in Unread e-mail.
3. Read first message in Reading Pane.
4. Click "Move to", then Browse to Storage Folders | Mail Files | Family
and press OK.
Or:
4. Click on message in Message List and drag it to Storage Files | Mail
Files | Boss.
Or:
3. Click on Junk e-mail.
4. Drag'n'drop a message from Junk to Storage Folders | Deleted items.
This long message could get a lot longer if I tried more guesses. So I'll
just wait until you tell us HOW you are trying to "save my emails into
folder".
RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)
"Bryan" <Bryan.Jones5@xxxxxx(nospam)internet.com> wrote in message
news:UrGdnecC5OtZnxvVnZ2dnUVZ8trinZ2d@xxxxxx
Quote:
> I have asked this question before but haven't yet had a response that
> enabled me to save my emails into folder. I have tried dropping and
> dragging and using the edit/move to folder option but I always get 'and
> unknown error has occurred' and 'selected message could not be moved'. If
> anybody can help with a useful suggestion I would be more than grateful as
> I like WLM and would be reluctant to revert to either OE or TP.
>
> --
> best wishes
>
> Bryan