Not Me wrote:
Quote:
> Some do, but usually they just act as a DHCP server and assign an IP
> automatically to the computer.
> Are you using a fixed IP address? Or is Vista set to automitacally get an IP
> address?.
>
> "RobertVA" <robert_c72athotmail@xxxxxx> wrote in message
> news:%231gOUhI7IHA.5024@xxxxxx Quote:
>> Main issue is a problem getting a relative's new computer to connect to
>> the Internet.
>>
>> The relative has been operating a non-branded Windows 2000 computer for
>> several years with an Ethernet cable connecting the computer directly to a
>> cable modem. That computer developed registry problems that it cannot
>> recover from with the "last known good configuration" option. Windows 2000
>> can't start in safe mode either. The relative doesn't have a Windows 2000
>> installation CD and there's no indication there's a recovery partition on
>> the small hard drive. She decided to acquire a replacement computer.
>>
>> The new Vista Home Premium SP1 64 bit computer doesn't appear to be
>> recognizing the IP address setting from the ISP. As a result the Internet
>> is inaccessible and the computer is reporting limited connectivity to an
>> "Unidentified network". By comparison to articles on the ISP's web site
>> (obtained and printed out on another computer at another location) the
>> cable modem is connected to the computer in the recommended way (directly
>> with a standard cat 5 cable) and the various TCP/IP settings are as the
>> ISP recommends. As prompted in a telephone conversation with one of the
>> ISP's customer service representatives I rechecked the TCP/IP settings,
>> disconnected and reconnected the Ethernet cable at both ends and cycled
>> the power on the cable modem to reset it. the CS representative reset the
>> modem via remote control as well and indicated that his terminal indicated
>> that the computer's network adapter was visible through the cable modem.
>> All the resets, power cycling and cable reconnect ions resulted in the
>> computer reporting the disconnection and attempt to renegotiate the
>> connect. Unfortunately the computer always resumed the "limited
>> connectivity" to the "unknown network"
>>
>> The relevance to the Windows XP group IS coming!
>>
>> MY computer is running Windows XP SP2 and I am using a different brand
>> cable modem with dual USB and Ethernet interfaces (same ISP). When I
>> upgraded to broadband I was using the USB connection between the computer
>> and cable modem (loading a driver was required). I later acquired a router
>> and the additional cables to connect the components. The computer had no
>> problem detecting the different connection.
>>
>> With the intention of taking my computer to my relative's residence to see
>> if her cable modem was working properly I bypassed my router. With the
>> same Ethernet cable I normally use between the router and the computer
>> connected directly to MY cable modem in my residence my windows XP
>> computer appeared to be having the same problem the relative's new Vista
>> computer was having! My settings also correspond to those listed in the
>> ISP's web article.
>>
>> Not wanting to spoil my settings for operating through the router I am
>> reluctant to make any changes to my computer's settings. I haven't had the
>> opportunity to try the router on her system and she would prefer not to
>> use the additional piece of equipment with the additional power supply and
>> cables.
>>
>> Do cable modems normally require a driver when connected directly to the
>> computer's Ethernet adapter? My router doesn't appear to require one. Is
>> there some difference between the communications protocols required by the
>> Ethernet side of a cable modem and the computer side of a router?
Both computers were, and continue to be set to obtain the IP and DNS
server addresses automatically, as recommended by the ISP's web article.
On IP settings DHCP Enabled, Automatic Metric, Append primary and
connection specific DNS suffixes selected, Register this connection's
addresses in DNS, Enable LMHOSTS lookup, NetBIOS setting default (all as
recommended in the ISP'd article). The ISP made no mention of any
settings to clear or set on XP's Advanced TCP/IP Settings options tab
(Vista doesn't display that tab).
The router on my computer is set to obtain the IP address on the WAN
side automatically, DHCP is enabled on that separate tab of the router's
HTML control interface. As I am only using the wired functions of the
router, I have deactivated the Wireless Access Point.