Many thanks for taking the trouble to reply at such length to my query. I
will endeavour to elaborate on my problem and supply some more details.
"R. C. White" <rc@xxxxxx> wrote in message
news:Os15jpC7IHA.4532@xxxxxx
Quote:
> Hi, Bryan.
>
> I've read this message and the prior thread you started back in May. I
> still don't see where you've ever told us some basic facts.
>
> Like: Are you running WinXP or Vista? I assume WinXP, since you
> mentioned OE, but you also mentioned "TP", which I don't recognize.
I have WinXP Home Edition and have installed SP3, which caused no problems.
Quote:
>
> What kind of email accounts are you using? POP3? IMAP? Hotmail?
> Something else? One Mail Account, or several? And you ARE talking about
> emails, right? NOT newsgroup posts, for which the rules are different.
>
I have one mail account only configured for POP3. I am talking about email
messages which I want to save in their respective folders which I have set
up under the names of the senders.
Quote:
> Have you created Storage Folders for your emails? Do you have many
> folders under "Mail Files", with subfolders under those, or are they all
> in the Mail Files folder?
All folders are in the main one, and are sitting there empty waiting for me
to file my emails!
Quote:
>
> How do you have your Quick Views set up? These can be confusing at first.
> For example, an email received in the "BMail" account might be listed in
> the BMail Inbox, but it would also be shown in Quick Views | Unread
> e-mail, until you read it, at which time it would disappear from Unread
> but would still be in BMail, but no longer highlighted as Unread. If you
> try to move it from Unread to BMail, it won't work because it's already in
> BMail - and vice-versa. That's only one example; there could be several
> different of these "can't move it there because it's already there"
> scenarios.
All my mail comes into my inbox I do not use quick view.
Quote:
>
> We can guess how you do all these things, but we'll probably guess wrong.
> It would be much better if you tell us, step by step, just how you are
> trying to move an email. Then we wouldn't have to assume that you are
> doing the same things in the same ways that we would do them:
> 1. Start WLM.
> 2. Wait for new mail to appear in Unread e-mail.
> 3. Read first message in Reading Pane.
> 4. Click "Move to", then Browse to Storage Folders | Mail Files |
> Family and press OK.
>
This is precisely what I have done and I still get the error message I
reported.
Quote:
> Or:
> 4. Click on message in Message List and drag it to Storage Files | Mail
> Files | Boss.
This is also the other, and would be the more convenient and quickest, way
of filing my emails. I get the same error message in either case.
Quote:
>
> Or:
> 3. Click on Junk e-mail.
> 4. Drag'n'drop a message from Junk to Storage Folders | Deleted items.
>
Interestingly, this does work, I have dragged and dropped junk mail into
different folders and they all go in fine. Unfortunately, precisely because
they are junk, I don't want them.
Quote:
>
> This long message could get a lot longer if I tried more guesses. So I'll
> just wait until you tell us HOW you are trying to "save my emails into
I do hope that the additional information I have supplied is helpful to you.
However, whatever the outcome, I would really like to thank you for taking
the trouble to look into my problem.
Quote:
> folder".
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@xxxxxx
> Microsoft Windows MVP
> (Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)
>
> "Bryan" <Bryan.Jones5@xxxxxx(nospam)internet.com> wrote in message
> news:UrGdnecC5OtZnxvVnZ2dnUVZ8trinZ2d@xxxxxx Quote:
>> I have asked this question before but haven't yet had a response that
>> enabled me to save my emails into folder. I have tried dropping and
>> dragging and using the edit/move to folder option but I always get 'and
>> unknown error has occurred' and 'selected message could not be moved'.
>> If anybody can help with a useful suggestion I would be more than
>> grateful as I like WLM and would be reluctant to revert to either OE or
>> TP.
>>
>> --
>> best wishes
>>
>> Bryan
>