Closely examine that recipient's email address for extraneous characters.
Instead of "<(refillrxsupport@xxxxxx)>..." make sure Windows Mail
sees only a clean refillrxsupport@xxxxxx .
--
Gary VanderMolen, MS-MVP (Mail)
"Sandee" <Sandee@xxxxxx> wrote in message news:85CDB79B-605F-4724-B05E-CFF1DC403D94@xxxxxx
Quote:
> Gary, Here is what I get. And now I see I am having problem sending all my
> e-mail. What did I do?
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was '(refillrxsupport@xxxxxx)'. Subject
> 'Can't get logged in to site', Account: 'mail.mtc.net', Server:
> 'smtp.mtc.net', Protocol: SMTP, Server Response: '553 5.0.0
> <(refillrxsupport@xxxxxx)>... User address required', Port: 25,
> Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79
>
> "Gary VanderMolen" wrote:
> Quote:
>> Right-click on the error message, copy, then paste it into a reply here.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Sandee" <Sandee@xxxxxx> wrote in message news:3B8AE060-87A4-41CF-9896-D87AB8D2ACB8@xxxxxx Quote:
>> > When I try to send a message from an e-mail link I get an error message.
>> > Even if I open Windows Mail and type in the e-mail address, I get the same
>> > error message. I have checked and both Windows Explorer & Windows mail are
>> > set as the default. Can you help?
>> > Thanks.
>>