"Sharon" <Sharon@xxxxxx> wrote in message
news:50DF6316-5248-4F3D-8A51-BE2061A84B64@xxxxxx
Quote:
> Hello
> I have been using Windows Mail for a while. Since 31/7/08 I have been
> having
> problems with sent emails. The sent emails no longer appear in my "sent"
> box. I have checked tools/options/send and the box for "save copy of sent
> messages in the Sent Items folder is definately ticked.
> Also, I occassionally use my daughters laptop to access my emails. The
> emails that I have opened and viewed on the laptop do not appear when I
> log
> onto my PC. Is this normal? With MSN, I can open and view emails anywhere
> in
> the world, and can still see any viewed emails regardless of where I am
> logging on but this does not happen with my Windows Mail emails.
> Finally, I have just created a new email address and can receive emails
> but
> cannot send any (this applies to my new email address and my old one too).
> The "my server requires authentication" box is ticked.
> Any help would be very much appreciated.
> Thank you
> Sharon
OK so Gary put you right with the problem of WM clearing your server
mailbox, do NOT forget to apply it to the Laptop when you next see it.
When you do get the Laptop back apply the fix while it is "not connected to
the Internet", since WM by default checks for new mail on start up, and it
would clear the server again if online.
Now the first and third problem?
They contradict each other, in that if you have never been able to send mail
from either of the accounts, then how would they arrive in the Sent Items
folder?
Are those mails still in the Outbox?
If so? Try moving them ALL to your Drafts folder, if any will not move then
you may need to download and install the following Hotfix from M$?
Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/default.aspx/kb/941090
Try sending a new mail?
Post the complete error message back here.
If no messages are in your Outbox, or when you have moved them, please get
back and tell us who your ISP is, (who you pay for internet access, or the
bit after the @ in your email addresses). So that we can try to give you the
correct settings for your mail provider.
HTH?
--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.