Then call them back, they should have provided a case number to reference.
Your problem is with a specific application provided by Dell, not Microsoft,
so you need to deal with Dell, as painful as that may be.
--
----
Crosspost, do not multipost
http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question
http://support.microsoft.com/kb/555375
"cdlsrn" <no spam@xxxxxx> wrote in message
news:%230ttZVB%23IHA.5204@xxxxxx
Quote:
>I did and he spent an hour in my computer, removing things and adding
>things and trying everything he could think of. He told me he would
>research it and call me back to day around noon. Well it's past 6:30 p.m.
>so I guess he gave up.
>
>
> "David B." <mail@xxxxxx> wrote in message
> news:e3CDW8$9IHA.3480@xxxxxx Quote:
>> You should contact Dell support
>>
>> --
>>
>> ----
>> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
>> How to ask a question http://support.microsoft.com/kb/555375
>>
>>
>>
>> "cdlsrn" <no spam@xxxxxx> wrote in message
>> news:%23Rk6LT29IHA.4004@xxxxxx Quote:
>>>I am having problems with Dell Webcam Manager, with my Dell XPS 420, and
>>> SP2208WFP Flat Panel Monitor with built in Web Cam. Parts of it are
>>> working
>>> and parts are not. I have uninstalled the 2nd disc that has the Webcam
>>> drivers and Webcam Application, several x's but the Avatar and web chat
>>> do
>>> not work.
>>> I have a 750 gb drive with the OS on it and a 1 tb drive with all my
>>> programs on it. I wonder if part of it is installed on C and part on E.
>>>
>>> Should I uninstall both of the cd's? for the monitor? one says HTML User
>>> Documentation and drivers ......the other says webcam drivers and webcam
>>> applications. If I uninstall the first one will I be able to install it
>>> again? without a monitor picture? Would it take the monitor picture
>>> away?
>>>
>>> Or should I look to Dell disk DRIVERS AND UTILITIES already installed on
>>> your computer = device drivers and diagnostics and utilities?
>>>
>> >