David, They did not give me a case number, just a promise. So I called back
today. I was shuffled around three times, disconnected once. That took an
hour. Finally, got a service person who came in and did pretty much the same
thing the other one did. (I have not had them fix any problem I have had. ).
I can't get them to escalate it either. Very frustrating.
I think it has something to do with the way my machine 2 drives are
partitioned. I think part of the program is on the C:/ drive and part of it
is on the E or G drive. I don't know that much about partitioning myself.
But no matter what they do at Dell. The same error comes up. So, I will sit
and wait to see if anyone else has the problem and/or if someone else comes
up with a workaround. Thanks for responding.
"David B." <mail@xxxxxx> wrote in message
news:eJgg26I%23IHA.3952@xxxxxx
Quote:
> Then call them back, they should have provided a case number to reference.
> Your problem is with a specific application provided by Dell, not
> Microsoft, so you need to deal with Dell, as painful as that may be.
>
> --
>
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
>
>
>
> "cdlsrn" <no spam@xxxxxx> wrote in message
> news:%230ttZVB%23IHA.5204@xxxxxx Quote:
>>I did and he spent an hour in my computer, removing things and adding
>>things and trying everything he could think of. He told me he would
>>research it and call me back to day around noon. Well it's past 6:30 p.m.
>>so I guess he gave up.
>>
>>
>> "David B." <mail@xxxxxx> wrote in message
>> news:e3CDW8$9IHA.3480@xxxxxx Quote:
>>> You should contact Dell support
>>>
>>> --
>>>
>>> ----
>>> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
>>> How to ask a question http://support.microsoft.com/kb/555375
>>>
>>>
>>>
>>> "cdlsrn" <no spam@xxxxxx> wrote in message
>>> news:%23Rk6LT29IHA.4004@xxxxxx
>>>>I am having problems with Dell Webcam Manager, with my Dell XPS 420, and
>>>> SP2208WFP Flat Panel Monitor with built in Web Cam. Parts of it are
>>>> working
>>>> and parts are not. I have uninstalled the 2nd disc that has the Webcam
>>>> drivers and Webcam Application, several x's but the Avatar and web chat
>>>> do
>>>> not work.
>>>> I have a 750 gb drive with the OS on it and a 1 tb drive with all my
>>>> programs on it. I wonder if part of it is installed on C and part on E.
>>>>
>>>> Should I uninstall both of the cd's? for the monitor? one says HTML
>>>> User
>>>> Documentation and drivers ......the other says webcam drivers and
>>>> webcam
>>>> applications. If I uninstall the first one will I be able to install it
>>>> again? without a monitor picture? Would it take the monitor picture
>>>> away?
>>>>
>>>> Or should I look to Dell disk DRIVERS AND UTILITIES already installed
>>>> on
>>>> your computer = device drivers and diagnostics and utilities?
>>>>
>>> >> >