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"SueG" <suegil@xxxxxx> wrote in message news:Xns9AF47EBF5432sueg55@xxxxxx
Quote:
> Hi everyone - here's hoping you can help!. I have a Windows Vista
> (Ultimate SP 1) Hp Pavilion Desktop (Intel Core duo CPU/3gb Ram/
> Bios American Megatrends Graphics 512 mb Nvidia Geforce 8500 GT)
> which yesterday suddenly produced a long continuous beep on booting
> with an hourglass in a dark screen and would go no further. I am
> able to get into Safe mode and have run some HP Diagnostics which
> seem to indicate that the Drive and RAM are ok.
> Could someone please give me some advice as to how to proceed from
> here.I am not to sure how to add back the various drivers in Safe
> Mode. The computer is only 4 months old so still under warranty but
> I would prefer not to have to go back to factory settings (as the HP
> Helpdesk are probably going to make me do) if at all possible.
> Everything seems to be functioning ok in Safe Mode - there are 3
> exclamation marks in the device manager: 1.under Mirosoft Issatap
> Adapter #2 (under Network Adapters) 2. Under Consumer I/R devices in
> System Devices and 3.Under USB controllers eHome Infrared Receiver
> USBCIR - however the keyboard and mouse work fine in safe mode - as
> does the internet hence my post.I have a UPS power attached to the
> computer which appears to be functioning normally.
> I have downloaded all the windows updates regularly and have updated
> the NVidia card also. A system restore has not resolved the problem
> and the computer was running fine the night before this happened.
> Your help would be much appreciated. Sue G
>