Good old Dell support. Have you tried a complete uninstall and reinstall of
the cam software and drivers?
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"CdLSRN" <NOspam@xxxxxx> wrote in message
news:ulzR$oO%23IHA.4156@xxxxxx
Quote:
> David, They did not give me a case number, just a promise. So I called
> back today. I was shuffled around three times, disconnected once. That
> took an hour. Finally, got a service person who came in and did pretty
> much the same thing the other one did. (I have not had them fix any
> problem I have had. ). I can't get them to escalate it either. Very
> frustrating.
>
> I think it has something to do with the way my machine 2 drives are
> partitioned. I think part of the program is on the C:/ drive and part of
> it is on the E or G drive. I don't know that much about partitioning
> myself. But no matter what they do at Dell. The same error comes up. So, I
> will sit and wait to see if anyone else has the problem and/or if someone
> else comes up with a workaround. Thanks for responding.
>
>
> "David B." <mail@xxxxxx> wrote in message
> news:eJgg26I%23IHA.3952@xxxxxx Quote:
>> Then call them back, they should have provided a case number to
>> reference. Your problem is with a specific application provided by Dell,
>> not Microsoft, so you need to deal with Dell, as painful as that may be.
>>
>> --
>>
>> ----
>> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
>> How to ask a question http://support.microsoft.com/kb/555375
>>
>>
>>
>> "cdlsrn" <no spam@xxxxxx> wrote in message
>> news:%230ttZVB%23IHA.5204@xxxxxx Quote:
>>>I did and he spent an hour in my computer, removing things and adding
>>>things and trying everything he could think of. He told me he would
>>>research it and call me back to day around noon. Well it's past 6:30 p.m.
>>>so I guess he gave up.
>>>
>>>
>>> "David B." <mail@xxxxxx> wrote in message
>>> news:e3CDW8$9IHA.3480@xxxxxx
>>>> You should contact Dell support
>>>>
>>>> --
>>>>
>>>> ----
>>>> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> How to ask a question http://support.microsoft.com/kb/555375
>>>>
>>>>
>>>>
>>>> "cdlsrn" <no spam@xxxxxx> wrote in message
>>>> news:%23Rk6LT29IHA.4004@xxxxxx
>>>>>I am having problems with Dell Webcam Manager, with my Dell XPS 420,
>>>>>and
>>>>> SP2208WFP Flat Panel Monitor with built in Web Cam. Parts of it are
>>>>> working
>>>>> and parts are not. I have uninstalled the 2nd disc that has the Webcam
>>>>> drivers and Webcam Application, several x's but the Avatar and web
>>>>> chat do
>>>>> not work.
>>>>> I have a 750 gb drive with the OS on it and a 1 tb drive with all my
>>>>> programs on it. I wonder if part of it is installed on C and part on
>>>>> E.
>>>>>
>>>>> Should I uninstall both of the cd's? for the monitor? one says HTML
>>>>> User
>>>>> Documentation and drivers ......the other says webcam drivers and
>>>>> webcam
>>>>> applications. If I uninstall the first one will I be able to install
>>>>> it
>>>>> again? without a monitor picture? Would it take the monitor picture
>>>>> away?
>>>>>
>>>>> Or should I look to Dell disk DRIVERS AND UTILITIES already installed
>>>>> on
>>>>> your computer = device drivers and diagnostics and utilities?
>>>>>
>>>>
>>> >> >