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Old 08-09-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

Norton antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't start until months later.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service1.symantec.com/Support...05033108162039

Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message news:EB5D20C5-1FC0-4E31-AA2E-3238A0AD9471@xxxxxx
Quote:

> correct...the send/receive messages window opens for barely a second and
> closes...nothing else happens...am running norton 360 antivirus...no probems
> prior to now...haven't changed anything or added any software either
>
> "Gary VanderMolen" wrote:
>
Quote:

>> So absolutely nothing happens when you click Send?
>> Which antivirus are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message news:E6C274CE-2104-4433-B273-1D493326B1BA@xxxxxx
Quote:

>> >I have the same problem. There is no error message.
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Any error message when you try to send? If so, right-click on it,
>> >> copy, then paste it into a reply here.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
>> >> >i can't send emails i can recieve them but can't reply or send them
>> >>
>>
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