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Old 08-13-2008   #15 (permalink)
Simreaper


Vista Home Premium 32bit SP1
 
 

Re: Prblem with Windows Update and Works 8

Thnaks Ex-Brit just tried your way and it is indeed now showing up as installed and am off to email Compaq to tell them so if anybody else asks them they can send them in this direction.

Thanks for your help

Debbie
Quote  Quote: Originally Posted by Ex_Brit View Post
You don't mention the KB # but is it by any chance KB955428? A lot of people have been having problems with it. I even opened a case file with Microsoft Support which I now have to close.

Try installing the update using this link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en You'll have to right-click, go to Properties and unblock if you are using Vista with UAC. Unzip it to your desktop and double-click.
I don't know if there is a download option for your location.
I downloaded and installed "KB955428_en-US.cab", rebooted and in Vista, it is showing only in "Installed Updates" (not in "Update History").
In XP it just appeared in the list as usual.

Note: The installer gives the impression that nothing happened.....very annoying. You have to reboot to check whether or not it installed.

Last edited by Simreaper; 08-13-2008 at 03:31 PM.. Reason: Spelling mistake
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