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Old 08-17-2008   #3 (permalink)
Timothy Davis [MSFT]


 
 

Re: Problem Installing Printer Driver

What are the hardwareIDs of the device?

start --> run --> devmgmt.msc --> device properties --> details -->
"Hardware IDs" and "Compatible IDs"


"pgonza02" <pgonza02@xxxxxx> wrote in message
news:89EC0BE7-894D-4DA4-83AD-44375C7D6904@xxxxxx
Quote:

> Hi,
> I had to remove my printer from my laptop and when I tried to reinstall it
> Windows cannot find the driver. I tried adding it manually and HP does not
> even show up as a manufacturer.
> I tried contacting HP and they just said that the driver should be built
> into Vista and they don't have one they can provide.
> My printer is an HP Deskjet 5650 and my laptop is running Vista Business
> 32-bit SP1.
>
> Any idea?
> TIA
My System SpecsSystem Spec