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Old 08-19-2008   #3 (permalink)
Ron Sommer


 
 

Re: Safe Senders not reliable?

Mail has been delivered, but did any of the mail have attachments?
--
Ronald Sommer

"...winston" <winstonmvp@xxxxxx> wrote in message
news:#vFFW6cAJHA.3648@xxxxxx
Quote:

> Gary, I can't answer that specifically, but can relate a similar issue and
> what may be an apparent cause.
>
> I have seen this in WLM with my Yahoo Plus Pop3 account. I originally
> thought that maybe the Contact wasn't in the current Live ID contact list,
> but it was present with email entries in both the Personal Email field and
> Work Email field. The sending address was the work email, but the Contact
> was configured to use the Personal Email address(a google address) as the
> Primary email addresses. I switched the Contact's configuration to make
> the 'Work' email(an edu address)the Primary email address. The message
> that ended up in the Junk folder did have a small ppt attachment.
>
> Mail has been delivered from that address since the switch..but I don't
> know if that switch was the reason(thereby validating Safe Senders uses
> the Primary email address), or something else(WLM screwed up, temporary
> hiccup, overzealous filter approach to an attachment). I never did return
> to that contact and change it back to see if it occurs again(didn't want
> to bother the sender with testing his mail).
>
> I also notice this occasionally in Outlook(with html messages) that are in
> my Contacts for a different pop3 account(not the Yahoo account) and always
> suspected it was Outlook's more stringent approach to filtering.
>
>
>
> --
> ...winston
> ms-mvp mail
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:OTa1c4bAJHA.5792@xxxxxx
Quote:

>> I have first-hand evidence that the Safe Senders mechanism may
>> not be entirely reliable. This morning I was expecting an important
>> email, but it did not arrive. Since the sender was in my Contacts, I
>> did not think it necessary to look in the Junk E-mail folder. However,
>> when I finally did look there, I found the missing email! The sender
>> is not on my Safe Senders list, but I have "Also trust emails from my
>> Contacts" enabled, which should be just as good. This is a POP
>> account from my ISP. Any ideas how this could happen? Perhaps
>> the presence of a 18MB PDF attachment was instrumental?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>
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