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Old 08-19-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: Safe Senders not reliable?

Thanks for your insights.
I had already verified that the sender sent from the email address
that is designated 'primary' in my Contacts.
One wonders if a message with a significantly high 'spamminess' rating
can trump a Safe Senders listing.
I'll go ahead and submit this incident to the feedback channel.

--
Gary VanderMolen, MS-MVP (Mail)


"...winston" <winstonmvp@xxxxxx> wrote in message news:%23vFFW6cAJHA.3648@xxxxxx
Quote:

> Gary, I can't answer that specifically, but can relate a similar issue and what may be an apparent cause.
>
> I have seen this in WLM with my Yahoo Plus Pop3 account. I originally thought that maybe the Contact wasn't in the current Live ID
> contact list, but it was present with email entries in both the Personal Email field and Work Email field. The sending address was
> the work email, but the Contact was configured to use the Personal Email address(a google address) as the Primary email addresses.
> I switched the Contact's configuration to make the 'Work' email(an edu address)the Primary email address. The message that ended
> up in the Junk folder did have a small ppt attachment.
>
> Mail has been delivered from that address since the switch..but I don't know if that switch was the reason(thereby validating Safe
> Senders uses the Primary email address), or something else(WLM screwed up, temporary hiccup, overzealous filter approach to an
> attachment). I never did return to that contact and change it back to see if it occurs again(didn't want to bother the sender with
> testing his mail).
>
> I also notice this occasionally in Outlook(with html messages) that are in my Contacts for a different pop3 account(not the Yahoo
> account) and always suspected it was Outlook's more stringent approach to filtering.
>
>
>
> --
> ...winston
> ms-mvp mail
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message news:OTa1c4bAJHA.5792@xxxxxx
Quote:

>> I have first-hand evidence that the Safe Senders mechanism may
>> not be entirely reliable. This morning I was expecting an important
>> email, but it did not arrive. Since the sender was in my Contacts, I
>> did not think it necessary to look in the Junk E-mail folder. However,
>> when I finally did look there, I found the missing email! The sender
>> is not on my Safe Senders list, but I have "Also trust emails from my
>> Contacts" enabled, which should be just as good. This is a POP
>> account from my ISP. Any ideas how this could happen? Perhaps
>> the presence of a 18MB PDF attachment was instrumental?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>
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