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Old 08-26-2008   #4 (permalink)
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Re: Messenger Support Blog - Troubleshooting Common Errors

Hi Stephen,

I encountred the same problem after I updated the Windows Live account
profile ID. Is there a way to retrieve all my contacts details back from the
orginal account. Now when trying to login, it simply says that my account
does not exist. Please help. Thanks.
I contacted the Window Live ID support however they only provide the general
trouble shooting steps.
I need to find out what happened to my account before and after the updating
activity. How can I retrieve the contacts information back from my orginal
account.

--
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"StephenB" wrote:
Quote:

> Trish <Trish@xxxxxx> wrote:
>
Quote:

> >Error80048821
> >I have been trying for 4 weeks to sign in live messenger account i keep
> >getting this error coming up. I have checked everything that it ha asked me
> >to. It wont even let me change my password it tells me that parts are missing
> >of my account. Please please can anyone out there help me resolve this ty
> > Trish
>
> Trish, the information in this entry doesn't help, I suggest touching base with
> Windows Live ID Support via
> https://support.live.com/eform.aspx?...lid&ct=eformts
>
Quote:
>
> -steve
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx
>
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