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Old 08-26-2008   #5 (permalink)
StephenB


 
 

Re: Messenger Support Blog - Troubleshooting Common Errors

"updated the Windows Live account profile ID" in what way?
What is the specific error you get when trying to login with your ID? Did you
cancel your LiveID perhaps?
-steve

Ange <Ange@xxxxxx> wrote:
Quote:

>Hi Stephen,
>
>I encountred the same problem after I updated the Windows Live account
>profile ID. Is there a way to retrieve all my contacts details back from the
>orginal account. Now when trying to login, it simply says that my account
>does not exist. Please help. Thanks.
>I contacted the Window Live ID support however they only provide the general
>trouble shooting steps.
>I need to find out what happened to my account before and after the updating
>activity. How can I retrieve the contacts information back from my orginal
>account.
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx
My System SpecsSystem Spec