Try the KB article below, use the kill tool. Run it elevated.
http://support.microsoft.com/kb/197155
"crushablemeg" wrote:
Quote:
> sorry to but in but I am having a similar problem trying to end process on
> wmp.exe it will end but then it keeps popping off and on in my list, and I'm
> wondering if this is what is causing my PC to hang in shutting down screen?
>
> "Ristar" wrote:
> Quote:
> > Hi,
> >
> > how do i kill a process that froze? ie. Firefox, IE, and all that, that are
> > not responding?
> >
> > so far, i have tried "taskkill /im <pid>", and process explorer.
> >
> > taskkill always returns a message telling me that a kill command has been
> > sent, but the process is still not killed.
> >
> > process explorer, no matter how many times i try killing it, the process
> > still wont be killed.
> >
> > seriously, this inability to kill processes that are frozen is getting
> > really, really irritating.