notageek

Thank you for the suggestions, Peter, but they didn't work either. I took ownership of the main folder I wanted and checked to make sure all the sub-folders also had me as owner. To be doubly sure, I even manually changed the ownership to two of the folders I wanted to paste .JPGs to. Still didn't work. Then I took ownership of C:\ and all sub-folders. Still didn't work.

Then I tried again to start a live chat with HP Support. Two tries last night (5 minutes wait each) and one Friday (13 minutes wait each) didn't work. I then emailed HP Support at 6:52PM and got a message that they usually reply in an hour. I know yesterday was probably pretty busy for them but it's now 2:30 PM my time and still no reply.

I suspected that was going to happen and I've wasted too many hours in the last week trying to figure this out (3-4 hours yesterday alone). So last night I disabled UAC, and now I can do my research again.

Thanks again, Peter. Maybe it will help someone else.