ColTom2

Hi:

I have a friend who bought a used HP laptop from Best Buy that had been
returned and he does not know the User Password to be able to sign in.
Previous owner apparently had established one.

There must be a simple way to resolve this problem where he can delete the
current unknown User Password? Can you boot to Safemode and delete User
Password while in Safemode?

Any assistance and/or fix will be appreciated.

ColTom2