Hello ColTom2,
You can use Method Three in this tutorial to reset the password. Since it is a used laptop, then I would strongly recommend doing a clean reinstall of Vista to make sure that there is only what you install on it.
Reset User Account Password
Hope this helps,
Shawn
Quote: Originally Posted by
ColTom2 
Hi:
I have a friend who bought a used HP laptop from Best Buy that had been
returned and he does not know the User Password to be able to sign in.
Previous owner apparently had established one.
There must be a simple way to resolve this problem where he can delete the
current unknown User Password? Can you boot to Safemode and delete User
Password while in Safemode?
Any assistance and/or fix will be appreciated.
ColTom2