Hi Debbie, yes I have searched hi and low and nothing but forum posts for help. Interestingly, I think tabletguy has started almost all of the forum threads out there for it
HP support were absolutely useless. They asked me where I bought it from (which was Comet store) and they gave me the number of a totally different store and told me to call them about it.
I am really dissatisfied with them. it is a good job its a good tablet laptop otherwise I would have got a refund by now.