hannibee14

I have been using a HP LaserJet CM1015 MFP on my '07 Dell inspiron 1520 with Windows Vista Home Premium addition since August '07 with absolutely no problems.

A few weeks ago, strange things started to happen. First, I received a message about the computer not being able to find the printer. The printer was no longer listed as my default printer for no apparent reason. I fixed this.

The next problem occurred several days later when I plugged in the USB cable. The computer started searching for drivers. This had never happened before. I got the computer to stop doing that and the printer would still print.

Then when I went to scan something, I recieved an error message saying that the computer and scanner could not find each other/communicate with each other.

I decided that it might be best to unistall and then reinstall the printer with all of these strange messages. Oddly, when I went to unistall the printer it seems that some of the software was gone (when I hit custom unistall--nothing was there to choose from). I then went through Add/Remove Programs and uninstalled everything related to the printer.

When I put the installation CD in nothing happened. I then went into the folders and started the installation. Only a few moments into the installation, an error message appears. It says that only an administrator can install the software, but I am listed as the administrator for the computer.

Please help! I am a teacher and I use this printer everyday!! Thank you!