max carson wrote:
Quote:
> I had a problem with my dvd-r/rw (tsst ts t633a dvd-r/rw) not being ID'ed
> in device manager. I used the troubeshooting procedure for the HP Touch
> smart IQ 506 I
> have and tried to do a system restore, The first restore completed but did
> not solve
> the drive problem. I went back further in the restore and the system will
> not boot.
> It's now stuck at the black screen, with the green load bars running, as
> if it were loading, no harddisk activity light. The dvd drive does not ID
> recovery dvd. The
> restore/ recovery (F11) does not respond. When I get to the recovery
> screen it will
> not respond to any command, safe mode repair, normal load....etc. I have
> gotten a
> "RAMDISK SETTINGS" ? Ant Ideas ?
If the DVD drive doesn't work when you try to boot with it and the special
recovery process (F11) doesn't work, then you have hardware problems since
this happens before the operating system (Vista) isn't even loaded. Contact
the computer mftr.'s tech support.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ -
http://www.elephantboycomputers.com/#FAQ