Please note, this newsgroup is dedicated to support for the Windows
Live Mail program. Web-related Hotmail issues should be posted to
http://www.microsoft.com/communities...msn.discussion
I have cross-posted this reply, so you should look for responses there.
--
Gary VanderMolen, MS-MVP (Mail)
"JimmyDean0" <JimmyDean0@xxxxxx> wrote in message news:534AB151-D33E-4186-95A7-AD75694050B0@xxxxxx
Quote:
> OK, so this is very weird. We have 4 users on this computer (XP SP3), all
> using the same profile. 3 can log into Hotmail, and check messages etc. 1 of
> the 4 has this issue. She can log in and see her list of e-mails, but cannot
> open any of them. We have several other computers in the house, all on the
> same private network. She can check her mail from any other computer, and
> everything works perfectly.
>
> So:
>
> - it is not a "profile" issue - we all use the same XP user profile
> - it is not a IE issue - everyone else can get into their accounts using IE
> - it is not a problem with the account - it works from every other machine
> - Hotmail is not undergoing maintenance - this has been consistent for weeks
> now
> - I have cleaned the cache , cookies etc with Cleanup! and CCleaner - no
> effect
> - I have turned off the Windows popup blocker
> - I don't use any other type of ad blocker
> - we have rebooted the computer numerous times - it is Windows :-)
>
> Thanks for your help
>
> JD