Does the driver auto-configure itself to the printer's feature set? I ask
because we have a Lanier LD032c AIO device and in both XP and Vista, I have
to manually tell the driver what features are installed on the printer - the
number of trays, the duplexer unit, and other "Installable Options" must be
set by hand on the "Device Settings" page.
Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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"Marcus" <marcus@xxxxxx> wrote in message
news:ra6dnbHwLu_EM37VnZ2dnUVZ_r7inZ2d@xxxxxx
Quote:
>A strange things is happening:
>
> A Kyocera Mita MF printer is running attached to a Windows 2003 server.
>
> Due to the infamous slow-access bug in Vista (still not fixed in SP1) I
> had to tweak the workstations assuming the printer was local, changing the
> port to \\servername\printername.
>
> Now the problem - while one workstation can access all the printer
> features within its proprietary control panel, another workstation can't:
> for example some features, like duplex are grayed out.
>
> I thought it could depend on user privileges so I've upgraded the user on
> the faulty pc to "Printer operator". While doing so I could unlock the tab
> related to server-side printing defaults, still the duplex options are
> disabled.
>
> So I logged in the faulty computer with a domain admin user, and still the
> same problem.
>
> I've tried to upgrade the driver, but nothing!
>
> It looks like the faulty PC is assuming that the duplexing feature is not
> installed, thus disabling the feature in the control panel.
>
> Any hint?
>
>