Does this still occur after upgrading to the latest beta version of WL
Messenger client?
http://download.live.com/messenger
- Jeroen
"hiimen" <hiimen@xxxxxx> wrote in message
news
B5380CC-39BA-4F0F-9950-058BC3A3D268@xxxxxx
Quote:
> Hi,
> i am troubleshooting why many of our network users have random
> disconnections of Windows Live Messenger. All the users are on public ip
> addresses and we do not have a firewall but access control list which do
> not
> block msn/windows live messenger. Also there is nothing in our internet
> engine's log that suggest blocking on the users' internet at the time of
> disconnections. The other msn chat clients including Digsby and Adium seem
> to
> get the disconnections too.
>
> As a test, we had one of our users to downgrade from Windows Live
> Messenger
> to MSN Messenger 5.1 and he has not had any disconnection. This
> disconnection
> issue started sometime in mid-july 2008. Is this a known issue/bug in the
> messenger client/server or windows update?
>
> Thanks for any suggestions and all help.
>
> Cheers,
> Paul