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Old 10-02-2008   #19 (permalink)
Alan Morris [MSFT]


 
 

Re: Vista X64 can't print to shared Vista X86

The machine sharing the printer, were these machine upgraded from XP or are
all fresh installs?


G:\>winerror 0X0000709
1801 ERROR_INVALID_PRINTER_NAME <--> No NTSTATUS matched



open a command prompt on the Vista machine that cannot connect. type

net view \\othercomputer


this should list shared printers and folders

Verify that the printer share is correct. I suggest that you make the
shares short rather than the default which uses the print driver name.
KODAK, CANON, LEXMARK, HP, ... It's just easier.

Are all the machine 32bit, 64bit, or a mix? If they are mixed you will need
to get both print drivers and if the two drivers don't have the same name,
they are not the same driver even though both will work with the device.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Rob" <Rob@xxxxxx> wrote in message
news:0790C138-8B48-4BCB-860E-36C6FA5B0848@xxxxxx
Quote:

> Alan:
>
> Your name keeps popping up for solutions to Vista printing problems of the
> type that I am experiencing. I am running vista and can see my printers
> on
> other vista Pcs. One is a Kodak 5500 and the other a Canon MP830.
> However,
> whenever I try to attach to the printer, I get the windows cannot
> connect -
> make sure that you have typed the name correctly message. I have tried
> the
> add a port solution and get an Access Denied message. Although I can see
> the
> printer from Windows Explorer, when I click on it, I get an Operation
> could
> not be completed (error 0X0000709) - make sure that you have typed the
> name
> correctly and that the printer is connected to the network. I am also
> running windows live onecare and onecare sees the printer but again no
> installs. I thought the problem might be onecare so I shut it down. As
> near
> as I can tell, the problem appears to be either a UNC or permissions issue
> but I am completely stumped and I have tried every internet solution that
> I
> could find but I simply can't find a solution.
>
> Your help would be greatly appreciated.
>
> Thanks.
>
>
>
> "Alan Morris [MSFT]" wrote:
>
Quote:

>> I do this all the time so Yes this works . Well, I don't use a laptop as
>> my
>> server but I have plenty of x64 machines sharing printers to 32 Vista.
>>
>> The 32 bit driver is most easily available from Vista 32 bit when using
>> inbox drivers. You can add the driver onto the 64 bit machine from the
>> 64
>> bit machine using Have disk but it's easier to add the driver to the 64
>> bit
>> machine from the 32 bit machine.
>>
>> I'm assuming the drivers shipped with Vista, if that is not the case,
>> then
>> the driver names must match exactly (PCL6 does not match PCL 6). I am
>> also
>> assuming you have admin access to the remote machine.
>>
>> From the 32bit machine, open the remote 64bit machine's printers folder
>>
>> Start / Run / \\remotemachine
>>
>> Open the printers folder.
>>
>> Right click any white space and select Server Properties / Drivers / Add
>>
>> pick the driver with the same name as the 64 bit driver.
>>
>> The print drivers are stored under
>> \windows\system32\driversstore\filerepository\prn??001.blah (where ?? is
>> a
>> 2 letter code for the manufacture hp in your case and blah is, well you
>> will
>> see.
>>
>>
>> The 64bit machine only needs the 32 bit print drivers installed for
>> downloading the driver to 32bit clients. When the print driver is
>> included
>> in the OS, the client normally will install the inbox driver if the
>> server
>> does not have the 32 bit driver available.
>>
>> ONE LAST TIME, the 32bit driver name must exactly match the 64 bit driver
>> name to play this game. HP is generally good in this regard.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jason" <Jason@xxxxxx> wrote in message
>> news:7B10E429-0E29-4BAE-ABF9-FA5BC95D697B@xxxxxx
Quote:

>> > Cari,
>> >
>> > I am not sharing between different operating systems. I have vista Home
>> > Premium 64 bit on laptop and Vista home premium 32 bit on desktop. What
>> > I
>> > am
>> > hoping to do with no luck so far is install both a 32bit and 64 bit
>> > driver
>> > on
>> > my laptop so I can print off of my desktop through my home network.
>> >
>> > Jason
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> You cannot add Vista 64 bit drivers to the 32 bit XP PC.
>> >> --
>> >> Cari (MS-MVP) Printing & Imaging
>> >> www.coribright.com/windows
>> >>
>> >> "Jason" <Jason @discussions.microsoft.com> wrote in message
>> >> news:606E2A39-1A40-44D8-8E59-3ACA53705C27@xxxxxx
>> >> >I am having the same issue. How do I add additional drivers. I am
>> >> >trying
>> >> >to
>> >> > add the additional driver to the 32 bit machine. The next step is to
>> >> > locate
>> >> > the driver. I do not have the driver on my computer or disk. When I
>> >> > plugged
>> >> > it into my 64 bit computer the driver loaded automatically.
>> >> >
>> >> > "Cari (MS-MVP)" wrote:
>> >> >
>> >> >> Did you add the 64 bit driver to the Vista 32 bit PC..... It's
>> >> >> under
>> >> >> the
>> >> >> Properties of the Printer... in the Sharing tab, there's a box
>> >> >> marked
>> >> >> Additional Drivers.
>> >> >> --
>> >> >> Cari (MS-MVP) Printing & Imaging
>> >> >> www.coribright.com/windows
>> >> >>
>> >> >> "KawaiDon" <dmannino*NOSPAM*@kawaius.com> wrote in message
>> >> >> news:eY%23pgT57IHA.2064@xxxxxx
>> >> >> > Cari,
>> >> >> >
>> >> >> > Thanks for the reply! The laserjet is connected to and shared on
>> >> >> > a
>> >> >> > Vista
>> >> >> > 32 bit computer. The Vista 64 computer can see the printer, but
>> >> >> > cannot
>> >> >> > access it at all. Printer drivers definitely function, as a
>> >> >> > direct
>> >> >> > USB
>> >> >> > connection works. I also tried re-connecting the printer via USB
>> >> >> > (instead
>> >> >> > of LPT1) to the 32 bit computer, then re-sharing the printer -
>> >> >> > same
>> >> >> > result.
>> >> >> >
>> >> >> > It comes up in the network printer setup wizard, but then gives
>> >> >> > an
>> >> >> > error
>> >> >> > when it attempts to install the printer.
>> >> >> >
>> >> >> > The main Vista computer uses Vista ultimate 32 bit, and the new
>> >> >> > computer
>> >> >> > is Vista personal 64 bit. All file sharing functions perfectly,
>> >> >> > and
>> >> >> > the
>> >> >> > other printer (a Canon) works fine also. I am suspecting more
>> >> >> > and
>> >> >> > more
>> >> >> > that something is funny with the HP 64 bit drivers that don't
>> >> >> > like
>> >> >> > running
>> >> >> > over a network.
>> >> >> >
>> >> >> > Again, another Vista 32 bit computer connects to the printer
>> >> >> > fine,
>> >> >> > and
>> >> >> > a
>> >> >> > XP computer also connects to it fine.
>> >> >> >
>> >> >> > So, I wonder if anyone out there have an HP laserjet set up as a
>> >> >> > shared
>> >> >> > printer using Vista 64 bit?
>> >> >> >
>> >> >> > Don Mannino
>> >> >> >
>> >> >> > "Cari (MS-MVP)" <newsgroups@xxxxxx> wrote in message
>> >> >> > news:56AE40C0-07F1-4057-A225-45B696B29210@xxxxxx
>> >> >> >> Can the Vista PC 'see' the HP LaserJet on the XP PC?
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> Cari (MS-MVP) Printing & Imaging
>> >> >> >> www.coribright.com/windows
>> >> >> >>
>> >> >> >
>> >> >>
>> >>
>>
>>
>>

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