speenth

Follow up to yesterday:

The problem became increasingly acute. Soon the computer would freeze within minutes of each startup.

I tried to uninstall Norton 360 (a fix claimed to work on some forums). However, the computer froze long before the long uninstall routine could finish, thus, after many aborted attempts, I was left with the highly unstable shreds of the Norton application. After all this it was still manically trying to backup my files even though technically, Norton had been deleted!

Now I can't re-install or delete Norton (or anything else) because I only have a minute or two between freezeups.

System Restore does not work - it takes ages and then says it cannot complete (no reason given).

On top of all this, many other failures are being reported - including security issues and the seeming failure of my wifi connection (not real, because the wifi is working fine on my reliable old XP laptop).

Now I've given up trying to fix it and I'm reformatting my hard-drive. I'll let you know what happens when I've restored everything (except Norton - I am suspicious that it is the problem).

I'd appreciate some advice - so far, there's total silence!