That problem is probably due to a rare interaction between your
antivirus and Windows Mail. The easiest way to fix it is to upgrade to
Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (Mail)
"dt" <dt@xxxxxx> wrote in message news:B5A7DFD7-F11F-4050-9BAE-1419B0C15A31@xxxxxx
Quote:
>I received a microsoft word animation file from a trusted friend. After
> double clicking to open the file in windows mail I received an error message
> that windows mail had stopped working and would restart. I had to sign in
> again and proceeded to open the message. Since that time, I can open an
> attachment for the first time after signing in but if I try to open another
> attachment windows mail pops up the stopped working box and shuts down,
> restarts and I have to sighn in again. I can then open 1 attachment and the
> cycle will start all over again.
>
> What happened, what can I do to fix it? This just suddenly started.
>
> Thanks
> David