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Old 10-07-2008   #6 (permalink)
Gary VanderMolen
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Re: Windows mail stops working error

You're very welcome, David. Good luck with the WLMail upgrade.

--
Gary VanderMolen, MS-MVP (Mail)


"dt" <dt@xxxxxx> wrote in message news:7D844159-20E1-420D-8680-723D2DDEE897@xxxxxx
Quote:

> Thank you Gary,
>
> Other research I have done, has also been pointing in that same direction.
> Thanks for the tip and taking time to post.
>
> Have a great day,
> David
>
> "Gary VanderMolen" wrote:
>
Quote:

>> That problem is probably due to a rare interaction between your
>> antivirus and Windows Mail. The easiest way to fix it is to upgrade to
>> Windows Live Mail: http://get.live.com/wlmail/overview
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "dt" <dt@xxxxxx> wrote in message news:B5A7DFD7-F11F-4050-9BAE-1419B0C15A31@xxxxxx
Quote:

>> >I received a microsoft word animation file from a trusted friend. After
>> > double clicking to open the file in windows mail I received an error message
>> > that windows mail had stopped working and would restart. I had to sign in
>> > again and proceeded to open the message. Since that time, I can open an
>> > attachment for the first time after signing in but if I try to open another
>> > attachment windows mail pops up the stopped working box and shuts down,
>> > restarts and I have to sighn in again. I can then open 1 attachment and the
>> > cycle will start all over again.
>> >
>> > What happened, what can I do to fix it? This just suddenly started.
>> >
>> > Thanks
>> > David
>>
>>
>>

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