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Old 10-10-2008   #4 (permalink)
Gary VanderMolen
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Re: Can't send email - read the threads but nothing works

Was either Norton or McAfee antivirus ever installed, perhaps as
a free trial version, when you first bought that computer?

--
Gary VanderMolen, MS-MVP (Mail)


"pcb" <pcb62@xxxxxx> wrote in message news:OqWZ$BzKJHA.920@xxxxxx
Quote:

> Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a
> long period of inactivity. Account: 'Main Mail', Server: 'smtp.central.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Error Number: 0x800CCC0F
>
> The above is the message I receive when trying to send mail of any kind. This includes anything from a one word message with no
> attachments. This just happened about two weeks ago after appx 7 months of use with my new laptop and windows vista using
> "windows mail". I just spent the last 30 minutes typing this and I'm not even sure if this will post....
>
> Here is what I have tried so far after reading the available threads:
> 1) Turned off trend micro to email scanning; didn't work.
> 2) Uninstalled trend micro from my computer; didn't work.
> 3) Tried to reinstall IE-7; it told me I already had it so I couldn't download again; I thought maybe if I overwrote the
> program I might put back in something that disappeared...
> 4) 'Mail Server' is set to POP3
> 5) 'Incoming' is pop.central.cox.net
> 6) 'Outgoing' is smtp.central.cox.net
> 7) 'Outgoing SMTP port' is 25
> 8) 'Incoming POP3' is 110
> 9) Oh, yeah, Downloaded 'Windows Live Mail'; same problem.
>
> I know just enough techie stuff to screw something up and/or to sound like I might know something (trust me it's a ruse), so if
> you can help me with my problem, please speak in laymen's terms'.
>
> My next step is to go the Best Buy store and give my computer with all my personal and account data to the geek squad. This
> scares me!
>
> Please help,
> Chris

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