Thread: audio issue
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Old 10-11-2008   #2 (permalink)
Malke


 
 

Re: audio issue

gregdw86 wrote:
Quote:

> I hope this is the right newsgroup to post this in.. if not maybe someone
> can
> move it to the right one. Anyways, I have an ongoing audio problem that I
> can't seem to find an answer to. The computer is a Dell Inspiron E1505 w/
> Vista Ultimate and a SigmaTel sound card. I also have Creative Sound
> Blaster
> Audigy software installed. I actually have two problems, but I'll start
> w/ the first and main one.
>
> When I'm playing my music in Windows Media Player every song gets choppy
> for about 5 seconds or so at the end of every song. Also, when I manually
> double-click a song to play, it takes 15-20 seconds to switch to that
> song, saying "media changing" in the bottom left corner. I see no reason
> at all for it to be doing this, Vista is running plenty quick and smooth
> everywhere
> else. (computer has 2 GB ram and I keep it very clean) Here is one thing
> I
> tried. Right click the speaker icon in the tray next to the clock,
> playback devices, click on speakers/headphones, properties, enhancements,
> disable all
> enhancements. This DOES get rid of this problem, HOWEVER.. The only
> problem with doing this is that I then can't use my Creative SoundBlaster
> HD audio
> software and am limited to the graphic equalizer in WMP. I would prefer
> not to have to do this, the software makes a noticeable improvement in
> sound quality and it was not free.
>
> Now my other problem, which is currently of more urgence. This problem
> occurs when the Sound Blaster software is enabled. Every so often under
> random circumstances, I will bring the computer back out of standby and
> the
> sound quality is totally messed up. It's hard to describe, but it
> basically becomes really tinny and hollow sounding, w/ no bass... totally
> sounds like
> crap to me. As I said, it would only do this every once in a while and it
> typically happened if say, I put the computer in standby, then unplugged
> it, then resumed.. or some random combination of those involving removing
> A/C
> power. It used to be that I could just do a system restore to the last
> restore point and that would fix the problem. But the last time this
> happenend, all the restore points I tried failed, and now I'm stuck w/
> either tinny, crappy sound (SB enabled), or disabling enhancements and
> just using the WMP equalizer!
The E1505 is a laptop. Therefore you either have a Sigmatel sound card or a
Creative Audigy sound card. On a laptop you cannot have both. Your problems
stem from having two sets of drivers installed and one of those sets is
incorrect.

Go to Dell's support site for your specific model laptop. Use your Service
Tag to get the downloads for your machine. Download whichever sound card
drivers are the correct ones. Now uninstall both sets of drivers before you
install the correct ones.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
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