One last question (maybe):
What virus program would you recommend?
I sure don't want this problem to suddenly appear again in the future.
And, would you recommend Windows Live Mail over Windows Mail?
I figure this drastic action may take me the next couple weeks to fully
recover from...
Thanks for all your help and input. I really appreciate it.
Chris
"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:ewUfCDILJHA.4772@xxxxxx
Quote:
> Yes, restoring your computer to factory condition should fix the problem.
> It just seems like it would be a lot more effort than trying a different
> email program. After restoring, I recommend you try out Windows Mail
> before and after reinstalling Trend Micro. Or don't reinstall Trend Micro
> at all because we've seen quite a few reports here that even turning
> off email scanning in Trend Micro doesn't end its bad effects on
> Windows Mail.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "pcb" <pcb62@xxxxxx> wrote in message
> news:%23oopfLHLJHA.4292@xxxxxx Quote:
>> Ok, I've run the MacAfee and Norton removals as suggested; neither put
>> things right. I am still unable to send messages.
>>
>> I don't know what is on the backup disc either; it is a set of three
>> discs that I am assuming will format the hard drive and put all the
>> original programs back in place. I agree this is the drastic move,
>> however, if I can get this working I can deal with reloading my other
>> programs over the next week or so. I've been unable to send mail for
>> almost a month now...
>>
>> As for trying an alternate email program I think I have a
>> 'change-phobia'. If I can restore my computer to original just-bought-it
>> condition, then when I load my trend micro virus program, I will ensure
>> that I tell it not to check my email... Would this perhaps keep this
>> problem from happening in the future? or is it a crap-shoot.
>>
>> Chris
>>
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:%23pgRCuBLJHA.3744@xxxxxx Quote:
>>> When replying, please quote the message you are replying to,
>>> so there is some continuity.
>>>
>>> I have no way of knowing what is on that 'backup' disk.
>>>
>>> Before you do anything drastic, try a non-Microsoft email program:
>>> http://www.mozilla.com/thunderbird/
>>>
>>> --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>>
>>> "pcb" <pcb62@xxxxxx> wrote in message
>>> news:u0hwfWALJHA.3808@xxxxxx
>>>> That did not work either. They gave me a backup disk with my computer.
>>>> If I put it in the drive and start the computer, will it straighten
>>>> things out???
>>>> Chris
>>>
>>> >> >
>