In your browser go to the webmail website and log in.
Then clean out all the folders in your webmail. If you want to save
any messages, create a new folder and move those messages to the
new folder. Empty the spam and thrash folders also. Close webmail,
then try Windows Mail again.
If no improvement, which antivirus are you running?
--
Gary VanderMolen, MS-MVP (Mail)
"mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
Quote:
>I keep getting this message when I try to open my email: An unknown error has
> occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> check my email through my internet provider website, but not in windows mail
> and also my husband can open his mail under his screen name with windows
> mail. Any help would be great seeing that I am not a computer whiz.
> --
> mlt