I can't really help, but see:
http://h10025.www1.hp.com/ewfrf/wc/d...name=c00292756
If you have to try all the fixes suggested there, it ought to keep you busy
for a while.
The simplest one may be downloading and installing the .net redistributable.
I hope that one of them works for you.
"simonageorgescu" <guest@xxxxxx-email.com> wrote in message
news:bb8a155cac45a8ebf61168ab69bb7c48@xxxxxx-gateway.com...
Quote:
>
> I got a new computer, HP Touch Smart All in One with Vista 64 bit. I
> also got a scanner, HP scanjet G4010 that was supposed to go with Vista.
> Yet, it doesn't install. It downloads the software, (tried both from
> enclosed disc and from the website) but then it gives an MSI Error Error
> 1935 and the installation is aborted. Also, the computer doesn't accept
> the XML Core services 4.0 Service Pack that I am "summoned" to install
> or else. I spent hours upon hours with customer support from HP trying
> to resolve these issues. To no avail. I am at my wits end. Can
> anybody help?
>
>
> --
> simonageorgescu