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Old 10-14-2008   #3 (permalink)
col9snd


 
 

Re: can't receive or send e-mail

Thank you, however that didn't work. The antivirus I'm using is McAfee. I
disable the settings and that still didn't work. I don't understand how it
could be working fine and then all of a sudden nothing. I will consider
upgrading to Windows Live Mail. Thanks for you help.

"Gary VanderMolen" wrote:
Quote:

> Regarding the send failure, go to Tools, Accounts, select that account,
> Properties, Advanced, and unselect the SSL option for the outgoing
> (SMTP) server.
>
> It isn't obvious why the receive is failing. The receive settings are correct.
> It is possible that the cause is interference from a non-compatible
> antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off your antivirus email scanning function does not resolve
> your problem, consider upgrading to Windows Live Mail, because it
> is less prone to suffering bad effects from overly intrusive antivirus
> programs: http://get.live.com/wlmail/overview
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "col9snd" <col9snd@xxxxxx> wrote in message news:5E255A99-186F-4EED-AB25-511773A4A620@xxxxxx
Quote:

> > Hello to all and to anyone that may be of some help. I know that this
> > question has been asked, but I still can't figure out how to send or receive
> > e-mails. I spoke with a Bellsouth Rep and was inform that their server is
> > working and that the problem is with windows mail. Can anyone instruct me on
> > how to fix this problem. Below is the error messeages that I am receiving.
> >
> > The connection to the server has failed. Subject 'ff', Account:
> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
> > Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
> > The connection to the server has failed. Account: 'mail.bellsouth.net',
> > Server: 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No,
> > Socket Error: 10060, Error Number: 0x800CCC0E
>
>
>
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