Sending still fails after unselecting the SSL option?
Since both sending and receiving are failing with the
same error ("The connection to the server has failed"),
we can't blame this on a port 25 block often encountered by
mobile senders using a laptop.
Let us know if upgrading to WLM solved the problem.
--
Gary VanderMolen, MS-MVP (Mail)
"col9snd" <col9snd@xxxxxx> wrote in message news:8C9E68DC-C3DC-49D0-AA5C-603AA4CF3D6F@xxxxxx
Quote:
> Thank you, however that didn't work. The antivirus I'm using is McAfee. I
> disable the settings and that still didn't work. I don't understand how it
> could be working fine and then all of a sudden nothing. I will consider
> upgrading to Windows Live Mail. Thanks for you help.
>
> "Gary VanderMolen" wrote:
> Quote:
>> Regarding the send failure, go to Tools, Accounts, select that account,
>> Properties, Advanced, and unselect the SSL option for the outgoing
>> (SMTP) server.
>>
>> It isn't obvious why the receive is failing. The receive settings are correct.
>> It is possible that the cause is interference from a non-compatible
>> antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off your antivirus email scanning function does not resolve
>> your problem, consider upgrading to Windows Live Mail, because it
>> is less prone to suffering bad effects from overly intrusive antivirus
>> programs: http://get.live.com/wlmail/overview
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "col9snd" <col9snd@xxxxxx> wrote in message news:5E255A99-186F-4EED-AB25-511773A4A620@xxxxxx Quote:
>> > Hello to all and to anyone that may be of some help. I know that this
>> > question has been asked, but I still can't figure out how to send or receive
>> > e-mails. I spoke with a Bellsouth Rep and was inform that their server is
>> > working and that the problem is with windows mail. Can anyone instruct me on
>> > how to fix this problem. Below is the error messeages that I am receiving.
>> >
>> > The connection to the server has failed. Subject 'ff', Account:
>> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
>> > Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
>> > The connection to the server has failed. Account: 'mail.bellsouth.net',
>> > Server: 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No,
>> > Socket Error: 10060, Error Number: 0x800CCC0E
>>
>>
>>