You can get a four port SELF POWERED USB hub for about 12 dollars. This
will provide the needed power instead of your ports. And you can plug other
stuff in.
Before you do, be sure you are connecting the drive to the rear USB ports of
your system. Front ports are often running of an internal hub and have even
less power available. Also, use the cable that came with the drive, and
other than a powered hub, don't use an extension.
Good luck.
"nolboomer" <nolboomer.3h90vd@xxxxxx> wrote in message
news:nolboomer.3h90vd@xxxxxx
Quote:
>
> My computer recognizes the external device but will not install. It
> keeps asking me to install the drivers which it should not since this is
> a plug and play device that does not require a driver install. I have
> been bounced back and forth between WD support and Dell support.
> Neither can help with this. WD sent me a USB connection device with 2
> USB inserts. This does not work either. I even tried Microsoft Support
> and they send me to Dell. I am totally confused as to what I need to
> do. I was told however that they WD required 650 milliamps of power to
> run correctly, which my Dell Dimension 4600 only has 500 miliamps
> available. Dont know if that is true or not. I even upgraded to XP
> Service Pack 3 and no dice! If anyone can help I would appreciate it!
>
>
> Regards,
>
> Boomer
>
>
> --
> nolboomer
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