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Re: can't receive or send e-mail
You're very welcome, Mark.
--
Gary VanderMolen, MS-MVP (Mail)
"Mark" <Mark@xxxxxx> wrote in message news:1E53BDD1-F948-4345-9665-FD0FF9D03553@xxxxxx Quote:
> Gary,
> You are the man!!! I'm gonna suck it up for the time being as it seems like
> way too much work. Take care until next time and thanks mightily again!!!!!
>
> --
> Mark
>
>
> "Gary VanderMolen" wrote:
> Quote:
>> No, I was talking about the Settings button that is adjacent to the
>> "My server requires authentication" option. However, no need to
>> pursue that approach because both servers belong to Gmail.
>>
>> The only remaining possible cause for your problem is McAfee.
>> McAfee antivirus is among the top three troublemakers for Windows Mail.
>> Sometimes it takes a while before symptoms start showing up.
>> First of all, turn off email scanning in McAfee, although that is seldom sufficient.
>>
>> If the problem continues, the only way you can prove or disprove that
>> McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
>> http://service.mcafee.com/FAQDocumen...107083&lc=1033
>>
>> If you decide to replace McAfee, we can recommend a free antivirus
>> program which is more compatible with Windows Mail:
>>
>> Instead of switching to a different antivirus, another option is to upgrade
>> to Windows Live Mail (WLM), which is more resistant to the adverse effects
>> of overly intrusive antivirus products: http://get.live.com/wlmail/overview
>>
>> Even with WLM, you must disable email scanning in the antivirus,
>> for the reason explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Mark" <Mark@xxxxxx> wrote in message news:0C16E9D8-54DC-479F-8075-A6AE8D1C7C91@xxxxxx Quote:
>> > O.K.
>> > Only asked for password when sending, not when opening or receiving.
>> > About the "adjacent settings button", are you talking about remember
>> > password? If so, you have two boxes under incoming mail server that are
>> > filled in automatically: Email user name and password (series of dots for the
>> > password). When you check remember password, the password dots go dark. And
>> > I did have it checked.
>> > Incoming Server: Under server, it has
>> > Incoming mail (POP3): pop.gmail.com Outgoing mail (SMTP): smtp.gmail.com
>> > Antivirus is McAfee. Security suite with everything-or so I hope.
>> > Logon using secure password authentification is NOT checked.
>> > Thanks Gary!!!
>> >
>> >
>> > --
>> > Mark
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> You did not answer my question as to whether you are also prompted
>> >> for the password when receiving, or does it only occur when sending?
>> >>
>> >> Go back to that setting you just checked, and click on the adjacent
>> >> "Settings" button. Does it show anything for Logon Information?
>> >> Also, on the Servers tab, does the incoming server belong to the
>> >> same provider as the outgoing server? Although it is possible to
>> >> have non-matching servers, it complicates the SMTP server
>> >> authentication.
>> >>
>> >> Also, let me know which antivirus you are using.
>> >>
>> >> Do not enable the "Log on using Secure Password Authentication".
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Mark" <Mark@xxxxxx> wrote in message news:92E193D5-B91D-4C78-98E0-D3F064B78F08@xxxxxx
>> >> > Hi Gary,
>> >> > Yes, it's checked. Microsoft mail opens without a Logon upon clicking the
>> >> > icon. I am currently required to go through the Logon User name and password
>> >> > after hitting "send" and before it will send the email.
>> >> > Logon using secure password authentification is NOT currently checked. Any
>> >> > suggestions?
>> >> > Thanks,
>> >> >
>> >> > --
>> >> > Mark
>> >> >
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> By "Mail" do you mean Windows Mail or Windows Live Mail?
>> >> >> Neither have password-protected access. If you have privacy concerns
>> >> >> because others use the same computer, use a password protected
>> >> >> Windows user account, and when you are finished using the computer,
>> >> >> press Winkey+L.
>> >> >>
>> >> >> You mentioned that you are asked to supply the password when sending.
>> >> >> Does it also do so before receiving? If only when sending, make sure you
>> >> >> have send authentication enabled:
>> >> >> Go to Tools, Accounts, select that account, Properties, Servers.
>> >> >> The box for "My server requires authentication must be checked.
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "Mark" <Mark@xxxxxx> wrote in message news:8F44B8F3-7E42-4B01-8DC5-542CB50634DC@xxxxxx
>> >> >> > Hello Gary,
>> >> >> > sorry to pop in but the link you gave me didn't work. Hence I can only
>> >> >> > communicate via "REPLY" and not from "NEW"
>> >> >> > Question: How do I get Mail to ask for the Logon info (user name, password)
>> >> >> > before I access messages. And how do I get it to stop asking me to "logon"
>> >> >> > before it will send a message? Currently, I have Tools,Accts, Highlight
>> >> >> > Pop.lGmail., Servers , Emjjail User Name & Password filled in, check under
>> >> >> > remember password, but don't have Logon using secured Password checked. I
>> >> >> > like the idea of asking for logon before a sessionn. Not before sending
>> >> >> > email. Is this doable or am I being a pain in the @ss?
>> >> >> > As always, thanks for your time and expertise.
>> >> >> > Mark
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
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