gary wrote:
Quote:
> using vista home premium i have a problem with the latest security update
> for my system- KB958644, with this update installed my computer will not
> go to sleep, uninstall it as i have at the moment and the computer goes to
> sleep as soon as i click on the sleep button, what is the best way to
> notify microsoft of this problem, and should i in the meantime reinstall
> this update.
(thanks to MVP PA Bear)
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. *There is no-charge for support calls that are associated with
security updates. *When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB958644).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ -
http://www.elephantboycomputers.com/#FAQ