Yes, I'm 100% sure in using the correct username and password, as it works by
logging in to the vodafone webpage.
I've deleted and re-created the account in Windows mail several times with
no result. I've deleted McAfee from my laptop and tried again. I've updated
to Windows live mail and created there a new account.
Still the same problem: User name or password cannot be recognized.
"Gary VanderMolen" wrote:
Quote:
> If you are sure you are using the correct username and password,
> one possible cause for that error is account corruption. One thing
> you might try as a possible quick fix is to delete that corrupted
> account, restart Windows Mail, then recreate that mail account.
> If that doesn't fix it, more drastic measures will have to be taken.
>
> Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off the email scanning function does not resolve your problem,
> consider upgrading to Windows Live Mail, because it is less prone to
> suffering bad effects from overly aggressive antivirus programs.
> http://get.live.com/wlmail/overview
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Annette Zissel" <Annette Zissel@xxxxxx> wrote in message
> news:8DD61F6D-FC6C-40D8-9B67-696DB0E5A41B@xxxxxx Quote:
> > Hello,
> > I have a similar problem with my vodafone account. All settings are ok but
> > the system does not accept my user name or password although it is correct.
> > What can I do ?
> > Annette Zissel
>
>
>