Any uninstall of McAfee antivirus must be followed up by using their
debris removal tool:
http://service.mcafee.com/FAQDocumen...107083&lc=1033
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:
--
Gary VanderMolen, MS-MVP (Mail)
"Annette Zissel" <AnnetteZissel@xxxxxx> wrote in message
news:5E8486F5-C7A5-4255-9976-65CAD593636D@xxxxxx
Quote:
> Yes, I'm 100% sure in using the correct username and password, as it works by
> logging in to the vodafone webpage.
>
> I've deleted and re-created the account in Windows mail several times with
> no result. I've deleted McAfee from my laptop and tried again. I've updated
> to Windows live mail and created there a new account.
>
> Still the same problem: User name or password cannot be recognized.
>
> "Gary VanderMolen" wrote:
> Quote:
>> If you are sure you are using the correct username and password,
>> one possible cause for that error is account corruption. One thing
>> you might try as a possible quick fix is to delete that corrupted
>> account, restart Windows Mail, then recreate that mail account.
>> If that doesn't fix it, more drastic measures will have to be taken.
>>
>> Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off the email scanning function does not resolve your problem,
>> consider upgrading to Windows Live Mail, because it is less prone to
>> suffering bad effects from overly aggressive antivirus programs.
>> http://get.live.com/wlmail/overview
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Annette Zissel" <Annette Zissel@xxxxxx> wrote in message
>> news:8DD61F6D-FC6C-40D8-9B67-696DB0E5A41B@xxxxxx Quote:
>> > Hello,
>> > I have a similar problem with my vodafone account. All settings are ok but
>> > the system does not accept my user name or password although it is correct.
>> > What can I do ?
>> > Annette Zissel
>>
>>
>>