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10-27-2008

Windows Mail does not work with Live or Hotmail accounts.
You will need to upgrade to Windows Live Mail:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)

"Karen" <Karen@xxxxxx> wrote in message news:BBC5AFF4-6BE2-45EB-A2DC-9C81AD42578D@xxxxxx

Quote:

> Still getting this message: Qwest is our provider and to use our email
> address through quest we go into Hotmail, sign in using our email address
> from Quest and then when you're logged in it shows that "Quest mail by
> Windows Live"
> I can use this email account fine. it's the "Window's Mail" I am having
> problems with. When I try to send a message from it I get this message.
> Also, when I try to send a message from another website i.e. I was in my
> son's school website and wanted to e-mail a teacher when I clicked on his
> e-mail Window's Mail comes up. It woud be nice to just have our Qwest email
> account come up because I don't have any problems with that; when I hit reply
> Windows Mail comes up for me to send the message from that e-mail account. I
> try and still get this message. I am sure you are tired of trying to help me
> and that is fine, I'm about done trying too.
>
> The host 'SMTP' could not be found. Please verify that you have entered the
> server name correctly.
> Subject '', Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
>
> I tried to get Hotmail as my default, but I guess it didn't work.
> I
>
> "Gary VanderMolen" wrote:
>

Quote:

>> Hmmm, that link I gave you does seem to give step-by-step instructions.
>> Which step seems unclear to you?
>>
>> The SSL option is accessed here:
>> In Windows Mail go to Tools, Accounts, select that account, Properties,
>> Advanced.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Karen" <Karen@xxxxxx> wrote in message news:E48433C4-1343-47C2-AAD5-77677371CFA6@xxxxxx

Quote:

>> >I pretty much need step by step directions here unless someone does house
>> > calls. :-)
>> > Also on another guys note< his name was Gary, he seems to have the same
>> > problem, how do you turn the SSL off?
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> In that case, apply the fix that sets Hotmail as your default email service:
>> >>
>> >> http://www.winhelponline.com/article...ows-Vista.html
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Karen" <Karen@xxxxxx> wrote in message news:F65C77AD-E98E-43D3-85B2-E53A29A41B49@xxxxxx
>> >> >I go into Hotmail and put in my quest e-mail info. I don't even want to use
>> >> > Window e-mail but it is what came up when I tried to email someone from the
>> >> > school website. I would rather use the hotmail/quest one like I use to.
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Qwest has three different email systems, so not knowing what type of
>> >> >> account you have with them, I can't advise you directly on how to set up
>> >> >> Windows Mail for Qwest. Follow these directions:
>> >> >> http://www.qwest.com/internethelp/email/
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "Karen" <Karen@xxxxxx> wrote in message news:2DAE994D-8FF2-47CF-8936-E4459DBEB028@xxxxxx
>> >> >> >I didn't even know I had Window's e-mail but I think it's the same address as
>> >> >> > my providers one - through Quest, but not sure.
>> >> >> > I was sending a note to a teacher from the school's website and Window's
>> >> >> > Mail came up to use to send it through. It use to be Qwest's e-mail that it
>> >> >> > would went through.
>> >> >> > Anyway, when I went to send it this message popped up:
>> >> >> > The host SMTP could not be found. Please verify that you have entered the
>> >> >> > server name correctly. Acct POP3 server SMTP protocol SMTP Port:25, Secure
>> >> >> > SSL, No Socket Error 11001 Error Number 0x800CCC0D.
>> >> >> > When I went back into Window's e-mail my message showed up in my outbox but
>> >> >> > "not sent". It would not let me send it from there either- same message.
>> >> >> >
>> >> >> > Help, please.

10-27-2008	#9 (permalink)
Gary VanderMolen n/a posts	Re: Cannot send messages Windows Mail does not work with Live or Hotmail accounts. You will need to upgrade to Windows Live Mail: http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP (Mail) "Karen" <Karen@xxxxxx> wrote in message news:BBC5AFF4-6BE2-45EB-A2DC-9C81AD42578D@xxxxxx Quote: > Still getting this message: Qwest is our provider and to use our email > address through quest we go into Hotmail, sign in using our email address > from Quest and then when you're logged in it shows that "Quest mail by > Windows Live" > I can use this email account fine. it's the "Window's Mail" I am having > problems with. When I try to send a message from it I get this message. > Also, when I try to send a message from another website i.e. I was in my > son's school website and wanted to e-mail a teacher when I clicked on his > e-mail Window's Mail comes up. It woud be nice to just have our Qwest email > account come up because I don't have any problems with that; when I hit reply > Windows Mail comes up for me to send the message from that e-mail account. I > try and still get this message. I am sure you are tired of trying to help me > and that is fine, I'm about done trying too. > > The host 'SMTP' could not be found. Please verify that you have entered the > server name correctly. > Subject '', Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, > Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D > > I tried to get Hotmail as my default, but I guess it didn't work. > I > > "Gary VanderMolen" wrote: > Quote: >> Hmmm, that link I gave you does seem to give step-by-step instructions. >> Which step seems unclear to you? >> >> The SSL option is accessed here: >> In Windows Mail go to Tools, Accounts, select that account, Properties, >> Advanced. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Karen" <Karen@xxxxxx> wrote in message news:E48433C4-1343-47C2-AAD5-77677371CFA6@xxxxxx Quote: >> >I pretty much need step by step directions here unless someone does house >> > calls. :-) >> > Also on another guys note< his name was Gary, he seems to have the same >> > problem, how do you turn the SSL off? >> > >> > "Gary VanderMolen" wrote: >> > >> >> In that case, apply the fix that sets Hotmail as your default email service: >> >> >> >> http://www.winhelponline.com/article...ows-Vista.html >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Karen" <Karen@xxxxxx> wrote in message news:F65C77AD-E98E-43D3-85B2-E53A29A41B49@xxxxxx >> >> >I go into Hotmail and put in my quest e-mail info. I don't even want to use >> >> > Window e-mail but it is what came up when I tried to email someone from the >> >> > school website. I would rather use the hotmail/quest one like I use to. >> >> > >> >> > "Gary VanderMolen" wrote: >> >> > >> >> >> Qwest has three different email systems, so not knowing what type of >> >> >> account you have with them, I can't advise you directly on how to set up >> >> >> Windows Mail for Qwest. Follow these directions: >> >> >> http://www.qwest.com/internethelp/email/ >> >> >> >> >> >> -- >> >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> >> >> >> "Karen" <Karen@xxxxxx> wrote in message news:2DAE994D-8FF2-47CF-8936-E4459DBEB028@xxxxxx >> >> >> >I didn't even know I had Window's e-mail but I think it's the same address as >> >> >> > my providers one - through Quest, but not sure. >> >> >> > I was sending a note to a teacher from the school's website and Window's >> >> >> > Mail came up to use to send it through. It use to be Qwest's e-mail that it >> >> >> > would went through. >> >> >> > Anyway, when I went to send it this message popped up: >> >> >> > The host SMTP could not be found. Please verify that you have entered the >> >> >> > server name correctly. Acct POP3 server SMTP protocol SMTP Port:25, Secure >> >> >> > SSL, No Socket Error 11001 Error Number 0x800CCC0D. >> >> >> > When I went back into Window's e-mail my message showed up in my outbox but >> >> >> > "not sent". It would not let me send it from there either- same message. >> >> >> > >> >> >> > Help, please.
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